Precision update February 13th 2015

Our progress for March Factory Installations of Precision continues to stay on track.

Details surrounding the logistics of shipping cranks back and forth around the world are testing this week.  We have packages going both directions between countries and continents  –  time up front to get every detail right will be worthwhile to ensure that your time without your crank is absolutely minimal.  We’ll be tracking your crank from the moment it ships to us and all the way until it arrives back to you.

Many of you have asked about an option to upgrade to a new crank and have a complete crank and Precision sent to you. This is a great idea and we’re looking into this!

We’ll begin shipping in chronological order but only if we’ve received your crank info.  If you ordered early, but haven’t given us your crank details, we can’t get you started.  We need to know if you have a compatible aluminum model.  Feel free to resend your name, crank brand and model to cranks@4iiii.com.  We will be contacting you if we still need that information.  Watch for an email to you!  Any questions? Contact us at support@4iiii.com. We don’t want you to lose your well deserved place in the queue!

Your feedback, support and input is always appreciated.
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Precision update February 6th 2015

The Precision Factory Install program is right on schedule which means that those of you with compatible cranks (i.e. aluminum with a flat interior profile) will be able to train with left, right and left+right power this upcoming season. Check out the photos below of Janelle riding with Precision last week in the great white north!

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What’s next? Pre-addressed shipping boxes are being assembled now and specific instructions will be sent to current customers via direct emails.

Since announcing this Factory Install, we’ve had some great feedback from you and have consolidated information in an update to our Precision FAQ . We will also be sending out emails directly to those of you on our order. Any questions? Contact us at support@4iiii.com

Please know that Precision on carbon cranks is still a high priority for us and we will keep you informed of the timing on that solution as we have it.

Note to Current Customers:
We are doing our very best to communicate with you directly so watch for emails from us. It is important that we know information on which crank you have (i.e. crank type and model name), so that we can process your order easily and quickly. If you have not yet provided us with this information, please email us your details at cranks@4iiii.com

Note to New Customers:
To ensure your compatibility with Precision, please view the compatibility chart on the product page. Then, when placing your orders, please ensure that you give us the complete details about your crank as per the check boxes on the order form.

Precision update January 30th 2015

Hi Everyone,

 

As promised, here is the unfolding logistics plan to address the self-installation setbacks that we encountered in early January.

To ensure that you’re riding with affordable power as quickly as possible, we’ll be providing factory installations of Precision onto your compatible cranks at no additional cost.

How shipping works

Here’s how it’s going to work. We’ll provide you with the pre-paid addressed shipping box, instructions and a dummy pod to determine clearance. You’ll send us your crank, we’ll install Precision and calibrate your crank in-house and we will ship it right back to you.

 

Our target is to begin fulfilling our back orders in March. We recognize that some of you have been waiting for quite a while, so if you need to change or cancel your order please contact sales@4iiii.com.

Precision update January 23rd 2015

Hi Everyone,We have confirmed the solution to address the Precision installation setbacks.
This solution will be the one that you’ll be riding with very soon.
We are currently working through the logistics and we plan to share the details with you next week!

The Precision Team
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Precision update January 15th 2015

It has been a busy and exciting few months since the $399 Precision Power Meter was announced at Interbike in September. Precision is impacting the power meter market and we’re grateful that so many of you have put your support behind our efforts.

While first Precision units were promised to have shipped in December, unexpected setbacks with the self-installation process were encountered and have caused a delay. We understand that you are anxious to know the status of Precision and when shipments will begin however this exact date hinges upon Precision meeting our promise to you with regards to quality and performance.

Our engineering team is working overtime and pulling out all the stops to ensure that everyone who has pre-ordered a Precision will be confidently riding with power this spring.

Beginning Friday January 23rd, we’ll be posting regular Product updates on Facebook and our website 4iiii.com/fridayupdates.

Thanks again for your support and patience

Precision update from December 12th 2014

We didn’t hit the December 10th shipping date, but we aren’t far off the mark. First units will start shipping at the end of December! Our commitment continues to get Precision on your bike this spring. We are testing with local Beta users to finalize the last details.

We will be shipping aluminum-compatible Precisions starting with crank manufacturer and model number. The compatibility list will be updated on the website as final testing is completed on the cranks.

Carbon-compatible Precision will be available when the full suite of testing and calibration is done on a manufacturer and model number basis. In the meantime, do not install an aluminum-compatible Precision on a carbon crank, as this will void the warranty.

Since we announced at Interbike in September, the design of the unit has been further improved, making it easier to install and now, the unit is even smaller to accommodate tighter clearances on more bikes. Here’s a sneak peak at Precision.

Precision update