Here is how things are lining up for all Precision orders, including Clever Training customers. As your delivery comes up in the queue, we will first email and confirm your address, order and crank information. With your confirmation, we will send a prepaid shipping box directly to you. You will send us your compatible crank back to us using the prepaid shipping box. When we send you your box, we will include an estimate of the install and two way shipping time.
If you’ve ordered via Clever Training, we are working closely with them to ensure a smooth and speedy installation of your power meter.
This week, you should have received a notice from Clever Training informing and confirming your approval to provide us with your shipping details. If you prefer that Clever Training doesn’t share your shipping information with us, we totally understand and they will be able to coordinate the shipping of the boxes. (This may add 10 extra business days to the process.)
A number of you have asked about buying a new left only or complete crank with Precision installed. We are pleased to announce a beta test program for this. If you like the idea of zero training down time, and receiving a new crank with your Precision, contact us at email@example.com with the subject line “crank upgrade beta” and ask for details. Note that this program won’t change your place in the queue and there will be a cost for the crank you choose.
As always, to ensure that your crank is compatible, please send us your crank model to firstname.lastname@example.org. if you are unsure if your crank is compatible, please send a photo of it and model number to email@example.com.