As promised, here is the unfolding logistics plan to address the self-installation setbacks that we encountered in early January.
To ensure that you’re riding with affordable power as quickly as possible, we’ll be providing factory installations of Precision onto your compatible cranks at no additional cost.
Here’s how it’s going to work. We’ll provide you with the pre-paid addressed shipping box, instructions and a dummy pod to determine clearance. You’ll send us your crank, we’ll install Precision and calibrate your crank in-house and we will ship it right back to you.
Our target is to begin fulfilling our back orders in March. We recognize that some of you have been waiting for quite a while, so if you need to change or cancel your order please contact firstname.lastname@example.org.